Information collected

Booking data includes customer contact details, vehicle and listing information, seller contact, appointment preferences, location, package selection, notes, and agreement records. Technicians add checklist results, notes, photos, and report content.

How information is used

Information is used to schedule and perform the inspection, collect payment, assign staff, produce and deliver the report, address support or refund requests, and protect the service against misuse.

Payments

Card details are entered in Stripe Checkout and are not stored by AutoScope. AutoScope stores payment identifiers, payment state, amount, currency, and signed webhook event identifiers needed to reconcile the job.

Photos and reports

Inspection photos are stored in a private S3-compatible bucket. Short-lived signed URLs are created when authorized staff or a valid report link needs access. Completed reports are point-in-time snapshots with unguessable public tokens.

AI-assisted summary

The server may send vehicle basics and inspection findings to OpenAI to draft the customer summary. Customer email, phone, VIN, plate, and inspection photos are excluded from that request. The summary is reviewed as part of report completion.

Security and access

Staff routes require a valid role-bearing session and server-side authorization. Technicians can access assigned jobs; administrators and secretaries have operations access appropriate to their roles. Customer status and report links use separate opaque tokens. Keep those links private.

Retention and requests

Retention periods and a formal privacy-request contact must be set by the business before public launch. Contact details published on the Contact page should be used for access, correction, or deletion requests.

AutoScope

Independent mobile pre-purchase vehicle inspections with clear findings, photographic evidence, and a customer-ready digital report.

Service area to be confirmed · Hours by appointment